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Man and His Van Furniture Removalists Sydney

Welcome to the blog of Man and His Van.

Man and his Van is a leading Sydney furniture removalist (mover). We specialise in house and unit removals, office moves, storage, antiques, pre packing plus removal of props and lighting for the Australian Film Industry.

The Man and His Van Box Shop provides a good range of cartons, paper, tape, bubblewrap and plastic. Contact our friendly, professional staff on 02-99073300 or visit our web site at Removalists Sydney

Blog Posts from Man and His Van Removalists Sydney

Sunday, May 20, 2007

Furniture Removalists in Australia

Be Careful with Furniture Removalists

Looking for a furniture removalist ? Then beware, the Australian furniture removal industry is an unregulated mess. Basically, anyone with a truck can call themselves a professional furniture removalist. All they need is an advertisement in the local newspaper and a mobile phone. These fly-by-night ‘removalists’ will demand cash after the job as often they possess no legitimate company bank accounts. And watch-out when thinks go wrong – because thinks will go wrong, very wrong ; the consumer will have no way of enforcing any action as the company is not even registered and no physical address exists.

Using an AFRA member is the main rule when choosing a furniture removalist. AFRA is the Australian Furniture Removers Association. To become an AFRA member removalist companies must reach the required standard in areas such as staff training, correct insurance policies, correct equipment, suitable premises, secure storage facilities and a competent trading record. All AFRA members will carry the correct public liability and additionally only AFRA members are legally entitled to offer full insurance for goods in transit and storage. AFRA give the following warning notice on their Sydney web site :WARNING : choosing the wrong removalist could cost you thousands of dollars.

During a recent interview, a manager from AFRA removalist Man and His Van stated the following
“Any Saturday, but particularly a Saturday of a long weekend, we take numerous calls from distraught people. These people urgently need help because their removalists have not turned up, or their removalists started the jobs but decided it was too big, so they left; we often hear about other removalists smashing furniture and walls so the customer sends them away. I will not even tell you about some situations because they are just so incredible”

All consumers in Australia have some protection under the Trade Practices act of 1974. This Act ensures Tradesmen will conduct themselves in a “workman like manner” ; basically it ensures they will do a decent job. However, the Act does have some limitations, for example when a furniture removalist is working for a company rather than a private individual, of when damages occur which are not the fault of the removalist or when the customer did not advise the removalist that some object were of a brittle or fragile nature. To ensure full peace of mind when moving house it is recommended that the customer always takes out transit insurance with the removalist.

So, be very careful when moving house in Sydney. Always use an AFRA removalist, look for a company with a decent history, ask to see any testimonial letters, only use a company with a physical address and depot and always take out transit insurance.

Unfortunately things can go wrong, even with AFRA members. The difference though is AFRA members will efficiently rectify the situation. In the unlikely case that this does not happen then the customer has the right to take the case to an AFRA tribunal where any decision is binding.

Michael Cummins
Clontarf
NSW

(Michael Cummins is the Managing director of AFRA Removalist Man and His Van Sydney. http://www.manandhisvan.com.au/
For a list of AFRA Removalists in Sydney http://www.sydneyremovalist.com.au/
AFRA Phone number 1800 671806 )

I am tired of continuous calls from upset people wanting us to come in at short notice to rectify problems caused by their so called removalists

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# posted by CresceNet : 1:07 PM

Man and His Van Furniture Removalists Sydney

Furniture Removalists in Australia

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